General Provisions
This Privacy Policy explains how Intllusion ("we", "us", or "the Company"), a business registered in Israel and operating through www.intllusion.com, collects, uses, stores, and protects information about users of our website and services.
By using our website or services, you agree to the practices described in this Privacy Policy. This Policy is an integral part of our Terms & Conditions.
Information We Collect
We collect information in the following ways:
When you contact us, request a quote, or engage our services, you may provide us with:
- Your name and contact details (email address, phone number)
- Business name and relevant business information
- Details about the services you are requesting
- Payment information — processed securely through AllPay (allpay.co.il) and never stored on our servers
When you visit our website, certain technical data may be collected automatically, including:
- IP address and approximate location
- Browser type and version
- Pages visited, time spent, and navigation patterns
- Device type and operating system
Certain technical data and online identifiers (such as IP address, device identifiers, and identifiers stored in cookies) may be considered "Personal Information" under applicable law.
Use of Information
We use the information collected for the following purposes:
- To provide, manage, and deliver our services to you
- To respond to your inquiries and provide customer support
- To issue invoices and process payments
- To improve the quality and content of our services
- To comply with legal obligations
- For internal monitoring and statistical analysis
We do not use your personal information for direct marketing or advertising purposes without your prior consent.
Sharing Information with Third Parties
We will not sell, trade, or transfer your personal information to third parties, except in the following cases:
- Service providers who assist us in delivering our services (e.g., payment processor AllPay), who are bound by confidentiality obligations
- In the event of a legal dispute between you and the Company that requires disclosure of your details
- If required by a court order or applicable law
- If your actions on our website violate applicable law
- If the Company sells, transfers, or merges its business or operations with a third party, provided that the new entity adopts this Privacy Policy
Cookies
Our website uses cookies and similar technologies to enable core functionality and enhance your browsing experience.
We primarily use essential (strictly necessary) cookies, which are required for the website to function correctly, maintain security, and enable form submissions. These cookies are always active and do not require your consent.
You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain parts of the website.
Our website may include links to or content from third-party services. These third parties may set their own cookies and collect data in accordance with their own privacy policies. We are not responsible for their practices.
Data Security
We implement up-to-date information security systems and procedures in accordance with the Protection of Privacy Regulations (Data Security), 5777-2017 (as amended). Payment data is processed exclusively through AllPay's secure, PCI DSS Level 1 certified infrastructure and is never stored on our servers.
Your Rights
Under the Protection of Privacy Law, 5741-1981 (including Amendment No. 13), and other applicable law, you may be entitled to:
- Request access to Personal Information we hold about you
- Request that such information be corrected, updated, or deleted (as applicable)
- Object to the use of your information for direct marketing purposes
To exercise any of these rights, please contact us at:
Links to External Websites
Our website may contain links to external websites owned and operated by third parties. These websites are not governed by this Privacy Policy. We encourage you to review the privacy policies of any third-party websites you visit. We are not responsible for the privacy practices of such websites.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes that affect how we use your personal information, we will publish a notice on the homepage of our website. The date of the most recent update is indicated at the top of this document.
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the State of Israel. Any disputes arising from or relating to this Policy shall be subject to the exclusive jurisdiction of the competent courts in Israel.